Day Of The Gundam
Presented by Gundam Mad

Terms and Conditions

Before registering for a place at Day of the Gundam please make sure you read our terms and conditions of registration below.
Gundam Mad reserves the right to amend the following Terms and Conditions without notification.

All individual guests or adults accompanying children recognise that you will need an officially recognised form of identification which includes:

  • A valid and in-date passport.
  • A full or provisional photo driving license.
  • A Prove It card.
  • Citizen Card.
  • Connexions card.
  • Validate UK card.
  • Young Scot card – the latest version with the PASS hologram only.
  • Armed Forces photo identity card.
  • l Identity card.
  • Other Identification may be accepted at the discretion of Gundam Mad, although this must be confirmed in advance.
  • Non-Photographic IDs such as birth certificates will not be accepted. Contact DOTG@gundammad.co.uk for confirmation.
  • Gundam Mad will refuse entry under all circumstances if correct ID is not presented. In this situation no refund will be issued. The ID is required in the event of the ticketing system not working and/or if you wish to purchase any alcohol from the bar on site.
  • In the event that the use, or attempted use, of forged identification is detected, entry to the event will be refused and refunds will not be issued under any circumstances. If such attempts are detected in advance of the event, the concerned member’s registration will be cancelled and refunds will not be issued.
  • All circumstances of attempted use of forged identity documents will be reported to the Police.
  • Day of the Gundam is not a ticketed event but rather a private member event. Payment for your registration permits access to a singular member’s event and any accompanying children under the age of 6.
  • Gundam Mad reserves the right to keep an electronic copy of any identification presented during badge collection, such copies will be secured in an encrypted, access controlled system for the duration of the event. Further details of which are available on request.
  • You must keep the badge identification provided by the Gundam Mad Team visible at all times during the convention. You must surrender the badge identification at the request of the Chairman. In the event of this you will be required to leave the convention floor and a refund will not be issued.

  • It is your responsibility to check your registration details; mistakes made in the registration process cannot always be rectified.
  • You agree to provide us with contact details, for legal and emergency reasons.
  • Anyone found to be using a false name or other details will be removed from the venue and banned from all future events as per section 1.
  • A registration shall not be used for advertising, promotions, contests or sweep stakes, unless formal written permission is given by Gundam Mad provided that, even if such consent is obtained, use of Gundam Mad and Day of the Gundam and other intellectual property is subject to the prior consent of Gundam Mad and it’s respective owners.
  • Advertisement of other events, coercion to purchase from other vendors and unsolicited badgering of event attendees is strictly forbidden. Such actions will be require you to leave the event and a refund will not be issued.
  • You agree that you will provide payment, in full, upon registering your membership and recognise that failure to do so may result in your space being released.
  • This payment limit can be adjusted at any point by Gundam Mad without notification. If this occurs you agree to pay by the revised set payment deadlines. No action will be taken regarding registrations expired due to changes in payment deadlines.

  • If you wish to cancel your registration, we will offer a refund of your registration fee minus a £5 administration fee paying ticket (up until 21st June 2025).
  • Cancellations on or after the cut-off date (up until 21st June 2025) will not be eligible for a refund.
  • Registrations and alterations will be available up until a fortnight before the event. For further info, contact DOTG@gundammad.co.uk.
  • In the event that you inform Gundam Mad of your inability to attend and a refund is not issued, you agree that your registration will be cancelled and that space made available to another registrant.
  • The unlawful resale (or attempted unlawful resale) of a membership or ticket is grounds for seizure or cancellation of that membership or ticket without refund or other compensation.

  • You agree to abide by the rules of the event as stipulated below by the Gundam Mad Team. To prevent confusion, Gundam Mads below rules are determined to apply to the entire site (including adjoining grounds) for the period of the event.
  • The following general rule supersedes all others below and may be invoked at any time.
  • Any action or behaviour that causes significant interference with convention operations, excessive discomfort to other attendees, or adversely affects Gundam Mad’s relationship with its guests, its venues or the public may result in permanent suspension of membership and expulsion from the event.
  • If you are banned from Day of the Gundam, you are banned from all future DOTG events. Banning information is passed along to other events on the convention scene, so this may also affect your ability to attend other conventions along with Day of the Gundam.
  • When in doubt, ask – preferably before the convention starts – by emailing DOTG@gundammad.co.uk. We will gladly answer all of your questions.
  • These rules will not be debated during the convention. The Gundam Mad team will, however, be available to speak with you in case you feel you have been incorrectly or wrongly accused of violating any of the rules.
  • Decisions by the The Gundam Mad Team and/or Venue are final.
  • The Gundam Mad reserves the right to impose any and all sanctions against violators of these rules or those persons involved in any other unacceptable behaviour. The definition of unacceptable behaviour remains at the sole discretion of the The Gundam Mad Team. Sanctions may range from a friendly reminder to an indefinite ban from the convention.
  • Staff of the venue for the event also hold the right to remove you from the premises if you are in violation of the venue rules and regulations.
  • While the The Gundam Mad encourage all attendees to get involved with the events over-indulging in alcohol can lead to behaviour that can have an adverse affect on not only yourself, but the convention in general.

  • All members must abide by any hotel or venue rules. Gundam Mad. accepts no responsibility for any damages caused by attendees over the weekend and will pass on any costs that arise due to the behaviour of an attendee onto that individual.
  • Although every precaution is taken over the safety and security of all our members, ultimately we cannot be held responsible for the individual actions of any of our attendees.
  • In the event that a member is found causing offence or otherwise disrupting the convention atmosphere, appropriate action will be taken by the Gundam Mad Team in accordance with set guidelines.
  • You agree that Gundam Mad will not be held liable for the actions of any of its members, but that Gundam Mad will comply with any legal request in such matters.
  • You recognise that Gundam Mad reserves the right to remove any member from the convention at their own discretion.
  • You agree that in the event that you are banned from Day of the Gundam your details will be stored in line with GDPR to maintain your ban.
  • Gundam Mad will comply with all Police or other governmental, regulatory body or venues’ official requests for information. By registering, you acknowledge that your information can be used in this way without limitation.
  • Gundam Mad reserves the right to monitor its members through both electronic and manual means over the course of its events. In the event such monitoring is used, all members potentially affected will be notified wherever possible.
  • Registration holders consent to filming and sound recording as members of the audience in any events and in all public areas. Public areas consist of any venue communal areas.

  • Gundam Mad makes every effort to ensure the security of any information stored within its organisation. In the event of a breach, Gundam Mad will be liable for a sum of no more than £0.01 per membership.
  • Gundam Mad is not liable for failure to perform its contracted obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), nuclear event, war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.
  • It is your responsibility to ascertain whether an event has been cancelled and the date and time of any rearranged event. If an event is cancelled or rescheduled, we will use reasonable means to notify registration holders of the cancellation. We do not guarantee that registration holders will be informed of such cancellation before the date of the event.
  • In the event of total event cancellation, “Day of the Gundam" will endeavour to offer a registration for another event hosted by Gundam Mad In the event of this being impossible, Gundam Mad will refund all fees paid within 12 months of the date that the event was due to be held, or from the date it was cancelled, whichever is sooner. In the event of a similar event being organised following any of the above circumstances, for these reasons, registration fees will not be refunded.
  • In the event of any one clause of this contract being deemed unlawful, all other clauses will remain in effect.
  • Gundam Mad reserves the right to alter these terms and conditions at any times without prior notice. Notification will be granted upon official request to DOTG@gundammad.co.uk.
  • Unless the previous section applies, Gundam Mad shall have no further liability beyond the sale value of the registration purchased. Gundam Mad shall not be liable for any loss of enjoyment or wasted expenditure. Personal arrangements including travel, subsistence and accommodation relating to the Event, which have been arranged by you, are at your own risk.
  • Nothing in these terms and conditions seeks to exclude any liability of Gundam Mad or its Event Partners for death or personal injury caused by its negligence, fraud or other type of liability which cannot by law, be excluded or limited.

  • Should you partake of alcohol, you are expected to drink responsibly. You will be held liable for what you say and what you do, even if intoxicated.
  • Persons who are intoxicated to the point of incapacity may be expelled from the convention and venue, at the discretion of the Gundam Mad Team and/or venue security.
  • Smoking is not permitted anywhere within the entirety of the venue buildings, this includes e-cigarettes. The venue will eject the residents of any room where someone has been smoking. Smoking on venue room balconies is not permitted.
  • The only permitted smoking areas are outside buildings in the designated smoking areas.
  • The possession, consumption or sale of illegal substances (including, but not limited to: THC, LSD, Ecstasy, Amphetamines, etc.) will not be tolerated. Attendees found in possession of such substances will be arrested, handed over to the police and indefinitely banned from the convention.
  • The abuse of any other substances, such as nitrous oxide (“NOS balloons” and capsules), alkyl nitrites (“poppers”), glue, “legal highs” etc. will also get you immediately expelled and indefinitely banned from the convention.

All of these terms and conditions are governed by English Law and any disputes arising out of any transactions or other interactions with Gundam Mad are subject to the exclusive jurisdiction of the English Courts.

Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Ticket means a unique account created for You to access our Service or parts of our Service and is interchangeable with the term membership. Multiple ticket holders will be required at a later date to full in all details for attending participants.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Gundam Mad, Wroxham House, Turves, Peterborough, Cambridgeshire, PE7 2DZ.
  • Country refers to the United Kingdom.
  • Website refers to EITHER Day of the Gundam OR Gundam Mad, accessible from www.dayofthegundam.co.uk OR www.gundammad.co.uk.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • Phone number
  • First and last name
  • Usage Data

Usage Data

  • Usage Data is collected automatically when using the Service.
  • Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  • When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
  • We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • Phone number
  • First and last name
  • Usage Data

Usage Data

  • Usage Data is collected automatically when using the Service.
  • Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  • When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
  • We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information

  • Cookies or Browser Cookies

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotion.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your city, county, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Business transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of the Company.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of Users of the Service or the public.
  • Protect against legal liability.

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, You can contact us by email: DOTG@gundammad.co.uk.